so what we have here, is a failure to communicate. my shift starts out all fine and dandy until i go to do my normal routine cleaning of the coffee area, and find that the evening crew, had left it a fucking wreck. there was a huge puddle of coffee all over the counter, underneath the machines and displays. all the pots were near empty, except for one, which was bone dry, and still on a hot burner, thus rendered useless. i go in the back to find that another pot is cracked. now, i don’t have a problem with messes. messes happen. what does piss me off, however, is the fact that the two people that were working when i got there, failed to mention it to me. i mean, it’s not that hard to say “hey, there’s a major coffee spill that needs to be cleaned.” and jen, you work at starbucks. you should be ashamed of yourself for letting this happen.
another communication failure - the push broom doesn’t go back together properly. the spring mechanism in the clip which attaches to the broom part, doesn’t spring anymore. so it would come apart each time you lift up the broom, basically. no one bothered to say anything about it. i just duct taped it back together and went on with my shift. but still, it would be nice to have been told there was a problem with the broom, especially if you told the manager about it so he could get a new one.
then we have the handtruck which we use to move around cases of drinks and bags of ice. a wheel fell off. whoever used it last lost the pin that held it in place, and it sure as hell wasn’t me. a paper clip solved the problem. though, once again — would be nice if we knew about this problem beforehand.
other than these three problems with my coworkers expecting me to be psychic, my night went pretty well. other than a few problematic customers.
remember the bitch that cried about the beer being locked up *before* midnight? well, she came back with her husband, who started to ask me about me not treating his wife with respect when she interrupted him. she asked why they (quik stop) keep me there and stuff. i just ignored her question and let her talk. apparently, she wants me fired. because i am mean to her or something. well, look, i respect those who deserve it. after giving me crap the last two times, i don’t think she’s worthy of it. if she don’t like me, she could just not show her face while i’m working. plain and simple.
then we have the … i don’t know how to describe him. he did provide a little bit of lulz. he asked for some cigarettes, and naturally, i carded him. and he started ranting about “i don’t care if you work for apple” and shit like that. stuff about being trained by bill gates and stuff. and anarchy. um, yeah, dude. whatever.
another lady comes in, trying to break a 50. fortunately, she had a friend that had two 20s, two 5s. eventually i get her to use the two 5s for the $10 worth of gas she wanted, since i had very limited change at the time. another friend of hers took a 29 cent candy, saying she would cover it. it took me another while to get the 29 cents from the lady, with her saying “i’ve got it”. asking me if it comes out of my paycheck or whatever. then, when she *finally* gives me the money she says “didn’t you read my face when you said i got it?” my response to that was, not out loud, “yeah, and didn’t you read *my* face when i said okay. it was like, if you got it, then where is it?” i think she was intoxicated or something.
lastly, we have panhandling steve. (originally, i call him panhandling dan, but we already have a dan, and he’s the dork that is supposed to be the assistant manager.) he is not welcome on our property. if he comes in, he comes in to steal. if he’s outside, he says he’s waiting for a ride. though he’s really begging people for money. i tell him to go away, and he walks towards the bus stop, asking people for change along the way. he comes back, asking more people for change. i tell him again to go away. and he walks *towards the store*. i ask him why, and he doesn’t answer, he just takes something out the ashtray, and walks away. once again…asking someone for change. look, dude, when i say to leave the store property, i mean *leave*. don’t pass go, don’t collect $200, just get the fuck off our property!
that’s about it. i’m looking forward to the next few days. it’s a holiday weekend, which will make things all the more interesting.